How a Remodel Works With Us

Design-build remodeling in Boston and nearby towns

One team takes your project from the first call to the final walkthrough. Here is what happens at each step and what we need from you.

  • Licensed and insured in Massachusetts
  • Design, permits and construction by one team
  • Itemized written estimate

Six steps from first call to walkthrough

  1. Call or send the form

    We call you back for a short talk about what you want to change, your budget and your timing. If the job is not a fit, we say so.

    What we ask from you: the address and a few phone photos, so we can check the permit history before we visit.

  2. Site visit and measurements

    We measure the rooms and look at what the walls hide. In older Boston homes that means plaster, knob-and-tube wiring, cast-iron drains and narrow stairs. We also check where a dumpster can sit and how cabinets will get in.

    What we ask from you: about an hour, access to the basement and attic, and your condo rules on work hours and elevators.

  3. Design and a 3D model

    Our designer draws the new layout and builds a 3D model, so you see the room before anything is torn out. We bring samples of tile, stone, cabinet doors and paint, and we say which choices move the price most.

    What we ask from you: pick your finishes now, not during construction. Changes are free on paper and expensive after framing.

  4. Itemized estimate and contract

    The estimate lists every line: demolition, framing, electrical, plumbing, tile, cabinets, counters, paint, permits and cleanup. A full kitchen remodel starts at $35,000. Our cost guide explains what goes into that number. The contract then fixes the scope, the price, the payment schedule and the start date.

    What we ask from you: read it closely and ask about anything unclear. A question now is cheaper than a change order later.

  5. Permits, ordering and scheduling

    We file with Boston ISD or your town’s building department. Exterior work in Back Bay, Beacon Hill or the South End also goes to the landmark commission. Pre-1978 houses may fall under Massachusetts lead paint rules. Meanwhile we order cabinets, windows and other long-lead items and book the crew.

    What we ask from you: sign the condo association forms if you have one, and empty the rooms before the first day.

  6. Construction and the final walkthrough

    Your project manager is the one person you call. Every week you get an update: what was done, what comes next and anything that changed. A bathroom usually takes four to eight weeks of construction. At the end we walk every room together and list anything to fix. That list gets finished before the final payment.

    What we ask from you: look at the work weekly and tell us right away if something seems off.

After the last payment

You get a written workmanship warranty. If something we built settles, cracks or comes loose, call us and we come back.

Keep the closed permits and the warranty with your house records. A buyer’s inspector will ask for them.

Common questions about the process

How long before construction starts?

Usually a few months. Finish selections and cabinet lead times take the longest. Permit review adds to that.

Do we need to move out?

For a kitchen or bathroom, you can usually stay in the house behind dust barriers. For whole-house work, moving out for the heavy phases often saves time and money.

Can I buy my own tile and fixtures?

Yes, if they are on site by the dates we give you. A late or damaged box moves the schedule, so order early and open everything on arrival.

What if I change my mind mid-project?

Your project manager prices it and you approve it in writing before anyone picks up a tool. Changes after tile is set cost more than changes on paper.

Get a free estimate

Send the form and we call you back to set up a site visit. If you would rather talk now, call (857) 228-5854 between 7:00 AM and 10:00 PM.


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